29.06.16

Event

A Valuable Morning of Customer Service Insights

    When: 29.06.16  8:00 – 10:00am

    Customer Service Breakfast Briefing – Enabling better Customer Service through advanced technology

    Where: Eight Members Club, 1 Change Alley, London, EC3V 3ND

    Cost : Free

    Register at:

     

    A Valuable Morning of Customer Service Insights

    Over the course of the morning you will gain an understanding of how Squirro’s Customer Service capabilities can improve your resolution times by over 20%.

    The morning also affords the opportunity to network with your industry peers and discuss data-driven challenges over a continental breakfast.

     

    You’ll learn how to :

    Generate a single customer view

    View all customer communication

    Gain operational insights for Sales and Service teams

    Identify broken processes & increase staff productivity

    Identify historic trends in your data and predict future trends